Tuesday, January 30, 2024
Breakfast, Registration, & Networking7:00 AM - 8:30 AM
Welcome Remarks8:30 AM - 8:35 AM
Opening Keynote8:35 AM - 9:15 AM
CXO Panel | The Evolving Journey of CXOs to Impact Citizen Care9:15 AM - 10:15 AM
Break10:15 AM - 10:45 AM
Military Health Breakout Session | Driving Innovation to Deliver Modern Readiness Solutions: Anytime, Anywhere, Always.10:45 AM - 11:45 AM
CMS Breakout Session | Innovating with Speed and Agility to Empower New Initiatives10:45 AM - 11:45 AM
Lunch11:45 AM - 12:45 PM
Ann Kenny Case Competition Introductions12:45 PM - 1:00 PM
Afternoon Keynote1:00 PM - 1:30 PM
Acquisitions Panel | AI in Government Acquisition1:30 PM - 2:30 PM
Break2:30 PM - 3:00 PM
Generative AI Breakout Session | Using Gen AI to Impact Public Health – in a Responsible Way3:00 PM - 4:00 PM
Telehealth Breakout Session | Lessons Learned and a Path Forward: Telehealth's Continued Evolution.3:00 PM - 4:00 PM
Evening Reception4:00 PM - 6:00 PM
Wednesday, January 31, 2024
Breakfast, Registration, & Networking7:00 AM - 8:00 AM
Welcome Remarks8:00 AM - 8:05 AM
Morning Keynote8:05 AM - 8:30 AM
Human Centered Design Session | Transforming the Customer Experience through Equity Centered Design and GenAI8:30 AM - 9:15 AM
Break9:15 AM - 9:30 AM
Cybersecurity Breakout Session | Protecting the Mission: How Health Agencies are Securing the Citizen Care Experience9:30 AM - 10:30 AM
VA Breakout Session | Providing the Best Customer Experience for the Veteran9:30 AM - 10:30 AM
FDA IT Strategy Unveiled | Navigating the Digital Transformation Landscape9:30 AM - 10:45 AM
Break10:30 AM - 11:00 AM
HHS Breakout Session | Ensuring Equitable Access to Healthcare with Data and Data-Driven Technology 11:00 AM - 12:00 PM
Data Modernization Breakout Session | Data: An Immunity Boost for Improved Healthcare Experience11:00 AM - 12:00 PM
Lunch12:00 PM - 12:30 PM
Case Competition Presentation12:30 PM - 1:30 PM
HHS OSDBU - Listening Session1:30 PM - 2:30 PM