The Department of Veterans Affairs’ IT leadership wants to establish the VA as a leader in digital transformation—and hopefully be a model for other agencies across government. To that end, VA is on a journey to improve veteran digital and user experience, increase security and effectiveness, and move to a modern data infrastructure, among other efforts. The VA is updating its financial management and logistics system to boost support for caregivers by enhancing benefits system, as well as overhauling its Electronic Health Records (EHR) system. During the COVID-19 pandemic, the VA showed that it could move quickly and scale its IT solutions to continue to deliver accessible care to veterans. For example, the department enabled over 230,00 veterans to schedule vaccine appointments via text messages, according to VA IT leaders.

Join this session to hear VA leaders from the Office of Information and Technology (OIT) and Veterans Health Administration (VHA) discuss how they are collaborating to modernize IT and speed decision making to deliver veteran care. Discussion will include collaboration efforts and successful use cases, accomplishments, obstacles, and how they are working to overcome those obstacles.

Potential topics include:

• How is the VA working to balance modernization initiatives while maintaining and upgrading legacy systems in a post-pandemic world?
• What techniques and technology are VA leaders using to design and deliver digital services that continually improve and optimize the veteran experience?        
• How are VA leaders and teams collaborating within and across agencies to effect change?
• How are development teams applying DevSecOps to deliver next-generation veteran products and services that are secure and efficient?
• How will data modernization impact veteran care?

Speakers