Lauren Alexanderson is a human-centered researcher and product designer who has been
helping government agencies develop user-driven products and services since 2008. Lauren
currently serves as the Deputy Chief Technology Officer – Health Delivery, where she leads
health experience design efforts to improve the experience that Veterans, caregivers, and
clinicians have when interacting with the VA online. Since joining the VA in September 2017
through the United States Digital Service, Lauren has focused on establishing VA’s Office of the
CTO’s human-centered design and research operations practice, leading agile health product
teams, and helping VA to accelerate the adoption of high-impact technology solutions. Prior to
joining the VA, Lauren spent a decade leading public health projects and initiatives nationally
and internationally and two years working with health-focused nonprofit organizations. Lauren
holds an M.B.A and a M.A. in Health Communication from Johns Hopkins University and a B.A.
from Brown University.