BEGIN:VCALENDAR VERSION:2.0 PRODID:-//swoogo.com//NONSGML kigkonsult.se iCalcreator 2.41.90// CALSCALE:GREGORIAN UID:37343838-3331-4234-b836-303831643861 BEGIN:VEVENT UID:87bc1c7386a88a2bd06ac61b9e2fdaf9c92e803d@swoogo.com DTSTAMP:20260511T181159Z DESCRIPTION:AFCEA BETHESDA'S HEALTH IT SUMMIT | STRENGTHENING THE CITIZEN C ARE EXPERIENCE: WHAT NOW? WHAT NEXT?\n\nTransforming the U.S. healthcare s ystem into one that delivers quality care\, world-class results\, and impr oved customer experiences (CX) for millions of people is an ongoing journe y for the nation and the federal agencies\, which are a large component of that system.\n\nThe pandemic exposed deep cracks in a healthcare system b eset by inefficiency\, legacy technology\, and poor customer experience (C X). Yet those newly exposed fissures forced federal agencies and stakehold ers in every part of the ecosystem to implement new technologies and proto cols\, which were long overdue. \n\nIn a post-Covid world\, the question b eing asked by all healthcare stakeholders is: What Now? What’s Next? How c an the healthcare ecosystem move from merely accelerating the adoption of new technology and care delivery models to increasing the focus on sustain ability and resiliency?  \n\nFirst\, we all need to think about integratin g public health\, which focuses on protecting and promoting the health of entire populations\, with healthcare services\, which focuses on diagnosin g and treating individual patients. Currently\, these are regarded as two distinct entities. With the spotlight on improving the customer experience across government\, the focus should be on citizen-centric healthcare and services.\n\nA big part of the answer moving forward is data. “Data is th e new vaccine for our generation\,” is the latest aphorism coming out of t he HIMSS 2023 conference. Vaccines help your immune system fight infection s faster and more effectively. If data is indeed a vaccine\, then agency l eaders must advance the ability of agencies to use intelligence extracted from data to make better decisions. This means agencies must have data at the point of need and the speed of need\, aligning that data with their mi ssions to administer a wide variety of health and human services\, acquire the latest health information technology for digital transformation\, and conduct life-saving research for the nation. \n\nData must be a superpowe r in decision-making in public healthcare emergencies. To that end\, there is a need for interoperability\, the ability to seamlessly exchange healt h information across different systems. This includes efforts to standardi ze health data formats\; improve data sharing among different providers\, agencies\, and entities\; as well as increase patient access to their heal th information. But it is more than sharing data. For federal agencies it' s about performance and having access to high-quality\, usable and reliabl e data to improve citizen satisfaction\, increase efficiency\, and enhance their mission. \n\nAt the same time\, healthcare organizations and public health agencies are increasingly using technology such as artificial inte lligence (AI) and machine learning tools to improve patient outcomes\, enh ance diagnostics\, and streamline operations\, while strengthening cyberse curity and data privacy with more advanced security measures and tools. \n \nTransforming the existing healthcare system to a more citizen-centric\, prevention-focused entity is a daunting task. It requires a sustained effo rt by government agencies\, private- partners\, and academia. Key to that success will be making the right data available and ubiquitous to the righ t people\, at the right time for the best outcomes.\n\nThe journey continu es. DTSTART:20240130T120000Z DTEND:20240131T230000Z LAST-MODIFIED:20260511T181159Z LOCATION:Bethesda North Marriott Hotel & Conference Center\, 5701 Marinelli Rd\, North Bethesda\, MD 20852\, United States SEQUENCE:0 STATUS:CONFIRMED SUMMARY:AFCEA Bethesda Health IT Summit 2024 TRANSP:OPAQUE X-ALT-DESC;FMTTYPE=text/html:
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AFCEA Bethesda's Health IT Summit | Strengthening the Citizen Care Experience: What Now? What Next?

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Transforming the U.S. healthcare system into one that delivers quality care\, world-class results\, and improved customer experiences (CX) for millions of people is an ongoing journey for the nati on and the federal agencies\, which are a large component of that system.< /span>

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The pandemic exposed deep cracks in a healthcare system beset by inefficiency\, legacy technology\, and poor customer exper ience (CX). Yet those newly exposed fissures forced federal agencies and s takeholders in every part of the ecosystem to implement new technologies a nd protocols\, which were long overdue.

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In a pos t-Covid world\, the question being asked by all healthcare stakeholders is : What Now? What’s Next? How can the healthcare ecosystem move from merely accelerating the adoption of new technology and care delivery models to i ncreasing the focus on sustainability and resiliency? 

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< span style='line-height:107%\;'>First\, we all need to think about integrating public health\, whic h focuses on protecting and promoting the health of entire populations\, w ith healthcare services\, which focuses on diagnosing and treating individ ual patients. Currently\, these are regarded as two distinct entities. Wit h the spotlight on improving the customer experience across government\, t he focus should be on citizen-centric healthcare and services.

\n\n

A big part of the answer moving forward is data. “Data is th e new vaccine for our generation\,” is the latest aphorism coming out of t he HIMSS 2023 conference. Vaccines help your immune system fight infection s faster and more effectively. If data is indeed a vaccine\, then agency l eaders must advance the ability of agencies to use intelligence extracted from data to make better decisions. This means agencies must have data at the point of need and the speed of need\, aligning that data with their mi ssions to administer a wide variety of health and human services\, acquire the latest health information technology for digital transformation\, and conduct life-saving research for the nation.

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D ata must be a superpower in decision-making in public healthcare emergenci es. To that end\, there is a need for interoperability\, the ability to se amlessly exchange health information across different systems. This includ es efforts to standardize health data formats\; improve data sharing among different providers\, agencies\, and entities\; as well as increase patie nt access to their health information. But it is more than sharing data. F or federal agencies it's about performance and having access to high-quali ty\, usable and reliable data to improve citizen satisfaction\, increase e fficiency\, and enhance their mission.

\n\n

At the sa me time\, healthcare organizations and public health agencies are increasi ngly using technology such as artificial intelligence (AI) and machine lea rning tools to improve patient outcomes\, enhance diagnostics\, and stream line operations\, while strengthening cybersecurity and data privacy with more advanced security measures and tools.

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Trans forming the existing healthcare system to a more citizen-centric\, prevent ion-focused entity is a daunting task. It requires a sustained effort by g overnment agencies\, private- partners\, and academia. Key to that success will be making the right data available and ubiquitous to the right peopl e\, at the right time for the best outcomes.

\n\n< p style='margin-bottom:11px\;'>The journey continues.

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BEGIN:VALARM UID:35633138-3938-4665-a632-663466326538 ACTION:DISPLAY DESCRIPTION:AFCEA BETHESDA'S HEALTH IT SUMMIT | STRENGTHENING THE CITIZEN C ARE EXPERIENCE: WHAT NOW? WHAT NEXT?\n\nTransforming the U.S. healthcare s ystem into one that delivers quality care\, world-class results\, and impr oved customer experiences (CX) for millions of people is an ongoing journe y for the nation and the federal agencies\, which are a large component of that system.\n\nThe pandemic exposed deep cracks in a healthcare system b eset by inefficiency\, legacy technology\, and poor customer experience (C X). Yet those newly exposed fissures forced federal agencies and stakehold ers in every part of the ecosystem to implement new technologies and proto cols\, which were long overdue. \n\nIn a post-Covid world\, the question b eing asked by all healthcare stakeholders is: What Now? What’s Next? How c an the healthcare ecosystem move from merely accelerating the adoption of new technology and care delivery models to increasing the focus on sustain ability and resiliency?  \n\nFirst\, we all need to think about integratin g public health\, which focuses on protecting and promoting the health of entire populations\, with healthcare services\, which focuses on diagnosin g and treating individual patients. Currently\, these are regarded as two distinct entities. With the spotlight on improving the customer experience across government\, the focus should be on citizen-centric healthcare and services.\n\nA big part of the answer moving forward is data. “Data is th e new vaccine for our generation\,” is the latest aphorism coming out of t he HIMSS 2023 conference. Vaccines help your immune system fight infection s faster and more effectively. If data is indeed a vaccine\, then agency l eaders must advance the ability of agencies to use intelligence extracted from data to make better decisions. This means agencies must have data at the point of need and the speed of need\, aligning that data with their mi ssions to administer a wide variety of health and human services\, acquire the latest health information technology for digital transformation\, and conduct life-saving research for the nation. \n\nData must be a superpowe r in decision-making in public healthcare emergencies. To that end\, there is a need for interoperability\, the ability to seamlessly exchange healt h information across different systems. This includes efforts to standardi ze health data formats\; improve data sharing among different providers\, agencies\, and entities\; as well as increase patient access to their heal th information. But it is more than sharing data. For federal agencies it' s about performance and having access to high-quality\, usable and reliabl e data to improve citizen satisfaction\, increase efficiency\, and enhance their mission. \n\nAt the same time\, healthcare organizations and public health agencies are increasingly using technology such as artificial inte lligence (AI) and machine learning tools to improve patient outcomes\, enh ance diagnostics\, and streamline operations\, while strengthening cyberse curity and data privacy with more advanced security measures and tools. \n \nTransforming the existing healthcare system to a more citizen-centric\, prevention-focused entity is a daunting task. It requires a sustained effo rt by government agencies\, private- partners\, and academia. Key to that success will be making the right data available and ubiquitous to the righ t people\, at the right time for the best outcomes.\n\nThe journey continu es. TRIGGER:-P1W END:VALARM END:VEVENT END:VCALENDAR