Jonathan Finch currently serves as the Acting Director of Digital Experience within the White House Office of Management and Budget (OMB). He helped draft and now leads the government-wide implementation of OMB’s flagship policy on delivering a digital-first public experience. Jonathan also serves as an implementation lead for the customer experience priority area of the President’s Management Agenda. Throughout his career which has spanned both the private and public sectors, Jonathan has helped organizations of all sizes rethink how they engage with and serve their customers. Prior to joining the government, Jonathan worked at Deloitte Consulting, where he served as an advisor to C-suite executives on a range of topics. Jonathan holds a Master of Public Policy degree from Georgetown University and began his career in public service as a White House intern while at Georgetown.